Terms and Conditions - Gardening East Ham
Welcome to Gardening East Ham. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by the following terms. Please read them carefully.
1. Services Offered
Gardening East Ham provides a range of gardening services, including but not limited to:
- Lawn Mowing
- Hedge Trimming
- Garden Maintenance
- Planting and Landscaping
- Weed Control
All services are subject to availability and may vary based on seasonal conditions and specific customer requirements.
2. Booking and Appointments
Bookings can be made through our online platform or by contacting our office during business hours. To secure an appointment, a deposit may be required. We reserve the right to refuse service if booking terms are not met.
2.1 Scheduling
We strive to accommodate all scheduling requests; however, availability cannot be guaranteed, especially during peak seasons. Clients are advised to book appointments well in advance.
2.2 Rescheduling and Cancellations
If you need to reschedule or cancel your appointment, please notify us at least 48 hours in advance to avoid any cancellation fees.
3. Payment Terms
Payment is required upon completion of services unless prior arrangements have been made. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
3.1 Invoicing
Clients will receive an invoice detailing the services provided and the total amount due. Please ensure that all payments are made promptly to avoid any service interruptions.
3.2 Late Payments
Late payments may incur additional charges. Continuous non-payment may result in the suspension of services until the outstanding balance is settled.
4. Cancellation Policy
Cancellations made less than 48 hours before the scheduled appointment may be subject to a cancellation fee. This policy helps us manage our schedule and resources effectively.
5. Warranty and Guarantee
We stand by the quality of our services. If you are unsatisfied with the work provided, please contact us within 14 days of service completion. We will address any issues promptly and work towards a satisfactory resolution.
6. Liability
While we take utmost care in performing our services, Gardening East Ham is not liable for any pre-existing issues or damages not caused directly by our team. Clients are encouraged to report any concerns immediately.
6.1 Property Access
Clients must ensure that we have safe and clear access to the property. Gardening East Ham is not responsible for any damage resulting from restricted access or concealed hazards.
6.2 Third-Party Interactions
We are not liable for interactions with third-party service providers. Any agreements made with third parties are between the client and those providers directly.
7. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing and improving our services. We adhere to all relevant data protection regulations and do not share your information with third parties without your consent.
8. Changes to Terms and Conditions
Gardening East Ham reserves the right to update or modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the region in which Gardening East Ham operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
10. Acceptance of Terms
By engaging with Gardening East Ham, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
For any questions or clarifications regarding these terms, please reach out to our support team during business hours.